We aim to dispatch orders between 1-3 working days, however, as some items are stored at individual venues some orders may take longer. Orders are currently being dispatched between Monday and Friday. If you have any queries please e-mail onlinesales@liverpoolmuseums.org.uk

If you are not totally satisfied with your order, please return it to us. Goods must be returned in the same condition you received them within 45 days of receiving the order. We will issue a refund or replacement at your request subject to certain conditions being met.

For more details go to the Delivery and Returns Page.